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IT Technician

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PostPosted: Thu Feb 23, 2012 2:23 pm    Post subject: IT Technician Reply with quote

Contact Name: Justin Jarrett

Assists users with first-level computer related needs on Windows systems and network installations.
Tests and installs software on PCs.
Provides application support and consultation for various packages i.e., MS Office, Internet Explorer, Firefox.
Troubleshoots software and hardware questions.
Provides solutions for basic problems or escalates the issue to the appropriate tier 2 support staff.
Manages hardware inventory and documentation.
Education and Experience:
• Associate’s degree in computer science or related field; and
• two years of computer support experience; or
• an equivalent combination of education and experience.
Preferred Knowledge, Skills and Abilities:
• Knowledge of Windows operating systems and system components e.g., mail, printer services, file system and security.
• Skill in hardware and software installation.
• Working knowledge of Windows XP, Windows 7, Office 2003,2007 and various browsers.
• Skill in troubleshooting and problem resolution.
• Ability to solve routine problems independently.
• Excellent customer service skills.
• Good interpersonal and communication skills.
• Technical writing experience, such as user instructions and manuals.
• Skill in the use of Remedy Help Desk application or a similar help desk tracking system.

Please send resumes to WTVG, 4247 Dorr Street, Toledo, OH 43607, Attn: Justin Jarrett IT Manager or send resume to EOE

Salary Range: Open

Contact E-Mail:
Web Address: None specified

Mailing Address:
4247 Dorr St,
Toledo, OH 43607

Phone: None specified
Fax: None specified
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